One of my business platinum card recently hit a renewal and I was offered two retention offers one for 20000 points while the other one was net 80000 points.
I needed to spend $10k for the 20k offer with 5k being offered upfront and remaining 15k being offered only after meeting 10k spend.
The other offer was to spend $40k to get 80k points. I had asked if this offer was broken down into chunks but the answer was no. Interestingly enough all 80k offer I read on the internet were broken down into “30k up front with 50k after $40k spend” but that was not in my mind at the time of the call.
Closing Thoughts
The morale of the story is that you should google before you call retention. It is a good idea to know the details of the offers before they are made available to you. I suspect I was flat out lied to regarding the details of the 80k bonus.
P,S, You can’t switch Amex retention offer after you’ve accepted one.
