Called Chase Executive Office to Reinstate Accounts Chase had Closed

Late December 2017 all my Chase credit cards were closed siting I had too many accounts and inquires on my credit report. Back then it seemed like vast majority of shutdown of this type were overruled after an appeal to an executive office or an analyst. So, I picked up a phone and called Chase executive office at 18882147712. I was asked for last 4 digits of cards I wished to reinstate. Because I was very optimistic that my accounts would be reinstated I proceed to list last 4 digits of all 9 Chase cards I held at the time. I was told a reconsideration case had been submitted. I thought everything went perfect. I thanked the representative over the phone and we bid our goodbyes.

just a letter from the Chase executive office acknowledging my concerns

A few days later I received a call from different person, likely from the executive office, letting me know that my accounts would not be reinstated. She said “you have too may accounts and inquires” to which I promptly respond “I applied for cards because of signup bonus, hotel/airline/rental perks, and points earning rates”. That was supposed to be my main argument and it completely phased through her….now, I was worried. Again she proceed to remind me that I have too many accounts and inquiries and this time around I said “but I have been a Chase customer for a decade, never missed a payment, here or elsewhere, and never had a derogatory remark ever” but she pretty much ignored that argument as well.

At that point I recalled a recent post on r/churning titled “bustout score risk factors” and realized that Chase saw me as a credit risk. Then I tried to raise arguments that would show otherwise. My first argument was that I had closed Chase and other credit cards which possibly can’t be a profile of someone who is going to swipe a card and never pay. The moment I said it, the lady asked goes “humm” and asked me to be on hold. A little later, presumably after confirming that I have indeed closed some cards, she came back on the phone and said something along the lines of “I can forward this to higher analyst and their decision would be final”.

This conversation took place late afternoon yet very early in the morning of the following day I got a call from the same lady stating that my reconsideration had been denied again. I was disappointed, skeptic that a reconsideration could have been done so fast, and perhaps maybe I was even a little bit angry in the inside. Regardless, I thanked the lady, wished her a good day, and bid my goodbye. I then fired off my browser and started to search for what I could try next.